Whitelisting Information

If your district is having issues with users receiving emails or having an issue accessing the program, you might need to whitelist.

Eric Bausewein avatar
Written by Eric Bausewein
Updated over a week ago

As part of our program, there may be a time that we will be sending emails from our domain to staff/students across the district. We ask that you add the following domains and emails to your server to ensure nothing gets blocked.


Whitelisting Emails:
This will avoid them getting caught in any SPAM rules or blocked.

*@team-satchel.intercom-mail.com
*@teamsatchel.com
*@satchelpulse.com
*@satchel-pulse.intercom-mail.com
*@satchel-pulse.helpscoutapp.com


Allowed Domains:
Please also ensure the following domain and wildcard subdomains are allowed in web filtering:

*.satchelpulse.com


If you have any questions or need any assistance, please don't hesitate to reach out to our Customer Support Team at Support@SatchelPulse.com.

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